Warranty service is provided by the manufacturer of the UPS. However, Juice Goose provides direct technical support and customer service for all UPS products it sells. For information or assistance contact Juice Goose: This email address is being protected from spambots. You need JavaScript enabled to view it. or 713-772-1404.
Warranty for the SBN and SCV Series UPSs is three years on electronics and batteries from the date of manufacture.
Download full SBN and SCV warranty policy statement.
Warranty for the KIN Series is two years on electronics and one year on the battery from the date of manufacture.
Download full KIN warranty policy statement.
Warranty for the SL350 is three years on electronics and three years on the batteries from the date of manufacture.
Most UPS models are designed to allow the user to replace the battery when necessary. That should always be done by a qualified technician experienced with servicing electical equipment.
Consult the operating manual before attempting battery service. Contact Juice Goose for additional assistance as needed.
Dispose of used batteries properly.